Updated

Last Updated: February 15, 2023

Suggested text: Our website address is: https://sxmcart.com.

Summary

We are deeply committed to safeguarding the personal information of all visitors accessing our websites or utilizing our services through any mobile application, platform, or device (collectively referred to as the “Services”). This privacy policy (“Privacy Policy”) is designed to elucidate how we gather, share, and utilize your personal information. Additionally, it outlines the ways you can exercise your privacy rights. By using our Services, you signify your agreement to allow SXMCART.COM to employ your personal information in accordance with the provisions detailed in this Privacy Policy.

Information We Collect and Why

Here are the primary categories of personal information we may collect about you, along with the reasons for such collection:

1. Information Voluntarily Provided by You

Registration Information: When you create an account, we collect data such as your name, address, phone number, email address, and password to facilitate the following:

     1. Create your account for order placement.

     2. Authenticate your access when you sign in.

     3. Contact you for feedback on our Services.

     4. Notify you of order updates.

     5. Inform you of changes or updates to our Services.

Transaction Information: When you place an order with a business, we collect information necessary for order processing and billing (please note that SXMCART.COM does not store credit card information in our systems; all credit card transactions are managed by our secure payment partner). This information is used to:

     1. Process your order and generate the invoice.

     2. Communicate your order to the respective business.

     3. Send you status updates regarding your order.

     4. Address your order-related inquiries and resolve issues.

     5. Conduct analysis and research for the enhancement of our Services.

     6. Detect and prevent fraudulent activities or breaches of our Terms and Conditions.

Marketing Preference Information: We collect data about your marketing preferences to deliver personalized marketing materials about our products or services.

Feedback Information: Your feedback on our Services aids in:

     1. Responding to your queries or concerns.

     2. Publishing reviews you submit regarding businesses and services.

     3. Analyzing and researching to improve and develop our Services.

2. Information Collected Automatically

Activity Information: Information about your usage of our Services and your interactions with the content you create, notifications, or messages you send. This information enables us to provide a better user experience, grant access to your order history and preferences, and offer additional services upon request.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and utilize personal information about you (e.g., your IP address, device ID, browser type, and the frequency, duration, and nature of your interactions with our Services). These technologies help us:

     1. Measure and analyze the use and effectiveness of our Services.

     2. Provide location services if you choose to share your geo-location.

3. Information Obtained from Third-party Sources

Analytics Reports and Market Research Surveys: We acquire data from third-party affiliates to evaluate the performance of marketing campaigns for our Services and gain a better understanding of your preferences. This allows us to customize our marketing campaigns and Services accordingly.

We employ both voluntarily provided and automatically collected data to make it more convenient for you to access food and beverages on any device, regardless of your location.

Sharing of Personal Information

We may share your personal information with the following entities (and will ensure appropriate security and contractual safeguards are in place to protect it):

1. Businesses with Whom You Place Orders: We share your information with businesses to process and deliver your orders.

2. Third Parties Supporting Our Services: Third-party entities assisting our Services (e.g., marketing or promotional partners in the food, beverage, and leisure sectors based on your preferences).

3. Law Enforcement and Regulatory Authorities: When disclosure is necessary under applicable law or regulations.

4. New Owners or Re-organized Entities: In cases of business restructuring, sale, purchase, or joint ventures that impact our business.

5. Any Other Entity with Your Consent: We will never sell, distribute, or share your personal information without your explicit permission.

Legal Basis for Processing Personal Information

SXMCART.COM ensures a valid legal basis for collecting and using your personal information. The specific legal basis depends on the type of information and the context of its collection. Our primary purpose for collecting and using your personal information is to fulfill our contract with you (i.e., ensuring you receive your order as requested). However, we may also process it based on our legitimate business interests, provided they do not override your data protection interests or fundamental legal rights and freedoms. In certain instances, we may have a legal obligation to collect personal information or share it to protect vital interests or comply with the law.

International Data Transfers

Your personal information may be transferred to countries outside your country of residence, where SXMCART.COM or our service providers have operations. While the data protection laws of these countries may differ from those of your own, SXMCART.COM implements appropriate safeguards to protect your personal information in accordance with this Privacy Policy.

Security

SXMCART.COM places a high priority on safeguarding your information against unauthorized access, unlawful processing, accidental loss, destruction, and damage. We employ suitable technical and organizational measures and industry-standard technology to protect your information.

Data Retention

SXMCART.COM retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain specific elements of your personal information for legitimate operational purposes, such as record-keeping and legal compliance. When retaining your information, we adhere to applicable laws.

Your Data Protection Rights & Freedom

SXMCART.COM respects your privacy and data protection rights. Here is a summary of your rights concerning your personal information handled by SXMCART.COM:

– Access, Review, and Update: You can access your account anytime to review and update your personal information.

– Deletion, Restriction, and Portability: You can request the deletion of your personal information, request processing restrictions, or ask to have it transferred to a third party.

– Opt-out: You can opt out of receiving marketing communications at any time. You can unsubscribe through the provided functionality in received communications or update your profile accordingly